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Terms & Conditions

TERMS AND CONDITIONS

When making a booking, you are entering into a contract with The Buzzards Nest. Your booking is subject to these Terms & Conditions. By making a booking, you agree that:

  • You have read these Terms & Conditions and agree to be bound by them;

  • You are 18 years of age or older.

  • You consent to our use of your information in accordance with our Privacy Policy.

  • The full terms and conditions for using the website www.thebuzzardnests.uk and making a booking with us are detailed below:

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BOOKING & PRICES:

  • Upon booking 50% of full price is required; Full payment due 14days prior to date of arrival to secure booking.

  • A security damage and cleaning deposit of £100 is required against each booking, this will be refunded following site inspection after check out. This payment is prior to arrival. Should the booking be cancelled this amount will be refunded.

  • A cleaning inspection will take place following departure, a cleaning fee of up to £50 will be taken from the security deposit if the dome is not left in an acceptable condition (please see below for details)

  • Please check your dates and guests when booking to ensure these are accurate;

  • Booking details must be checked immediately on receipt of booking confirmation email and The Buzzards Nest must be notified by email to: hello@thebuzzardsnest.uk  within 7 days of booking to report any discrepancies or incorrect information in the confirmation;

  • If you book over the phone, you will need to pay by debit or credit card through an online transaction.

  • Only once we receive payment and send a booking confirmation email is the booking confirmed;

  • You must be 18 or over to make a booking;

  • If you don’t receive our confirmation email after booking, please contact us by email or phone;

  • We reserve the right at all times to refuse a booking without statement of reasons;

  • The Buzzards Nest reserves the right to modify the prices on the website. Prices at the time of booking and in the booking confirmation are binding. The Buzzards Nest reserves the right to cancel and reissue bookings which have incorrect pricing if this is an obvious error;

  • The rental price of a glamping unit includes rental of the sleeping dome, dining nest, and the outside kitchen area, bed linen, firewood provided within the dome at the start of your stay. The rental price does not include additional firewood, supplied upon request, or items from the honesty shop – these are priced separately and must be paid for as instructed if used;

  • Any additional requests (optional extras) must be booked at least 72 hours prior to arrival. 

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CHECK IN & CHECK OUT:

  • Check in between 3-5pm. Please let us know ETA so we can meet you.  Checkout is 10am on day of departure. Please let us know if you wish to check in outside of this time. We recommend arriving before dark to allow you to get to domes and set up lighting easily. If your departure is delayed, we reserve the right to charge a late fee of £20;

  • The Buzzards Nest reserves all rights to refuse service to any guests who do not follow, or comply with, our glamping policies.

 

WHEN YOU ARE HERE/PREPARING TO LEAVE:

Due care and appropriate behaviour is expected of all guests using the accommodation and facilities at The Buzzards Nest.

This includes but is not limited to:

Cleanliness and Damages -

  • Keeping all accommodation and facilities used in a reasonable condition;

  • Informing The Buzzards Nest Team about any breakages or spillages or other accidental damage on site;

  • Washing up all used kitchenware and returning to its place;

  • Keeping communal areas clean and tidy after use;

  • Keeping all outside areas and inside areas free of food and rubbish. There is wildlife all around the site and we need to keep it clean to avoid attracting wildlife in places we don’t want it;

  • All guests are expected to recycle. Recycling bins are provided.

  • Guests are asked not to use confetti or glitter in the tents;

  • Guests are responsible for payment of any losses or damage to the property caused by you or a member of your party, except reasonable wear and tear;

  • Any behaviour deemed inappropriate by The Buzzards Nest Team will result in the removal of guests without a refund of any of the price paid;

  • If domes are left in an improper condition, additional cleaning costs can be charged up to £100 (this includes the clean up of vomit); intensive cleaning is required for smoking damage (£350)

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Behaviour on site-

  • Keeping noise and music to a minimum;

  • Quiet time between 11pm and 6am;

  • Behaving in a considerate and safe manner whilst on site and in the local area;

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Fires, BBQS and Smoking - 

  • Keeping all barbecues and fire pits in their positions.

  • BBQ’s, firepits and wood burners are never to be left unattended.  

  • Using the log burners inside the domes only on the assigned mats and holders, and never leaving this unattended when lit; do not light and then go to bed, please make sure it is shut down before falling asleep.

  • No fireworks, sparklers, candles or other flames to be used on site at any time;

  • We do not allow ground fires.

  • Smoking or vaping is not permitted inside the domes or the dining nest at any time, a charge of £350 will be issued for intensive cleaning if there has been any smoking inside the domes or in the open doorway/ porch areas. 

  • Clothing or material of any kind must never be hung or dried next to or on the wood burner in the dome as this represents a significant fire risk. Drying rack is provided in the dining nest and must be supervised.

 

Linen and Towels-

  • Linen is provided free of charge for the main bed within the dome.

  • 2 bath towels and 2 hand towels are provided.

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Lost Property-

  • Any lost property, if discovered and found, left behind by guests during a stay will be held for a period of 1 month. While we will make our best efforts to reunite lost property with their owners we accept no responsibility in replacing lost items and encourage guests to ensure they have all their belonging before checking-out. We may offer to post lost items via recorded delivery at the cost of the property owner, otherwise collection can be arranged.

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Car Parking-

  • Each glamping unit has a designated parking space, guests accept that they park their vehicles at their own risk.

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Pets-

  • We do not accept pets on site. 

 

Force Majeur exists if the agreed booking or part of it is prevented due to circumstances outside of The Buzzards Nest control. This includes threat of war, fire, floods, high winds and other disruptions. In these instances The Buzzards Nest Team are within their rights to close the site to guests.

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The Buzzards Nest accept no liability for:

  • Theft, loss or damage, of any nature which results during a stay at The Buzzards Nest;

  • Falling into defect or putting out of action of technical equipment and loss of closure of supplies at The Buzzards Nest;

  • Nothing in these Terms & Conditions excludes or limits our liability for the death or personal injury caused by our negligence or for any matter which it would be illegal for us to exclude/limit or attempt to exclude/limit our liability.

  • Whilst The Buzzards Nest Team have taken care to reduce risks and ensure the safety of guests on site, there are risks associated with glamping including but not limited to barbecue fires, firepit fires, hot stoves, kitchen equipment and trip hazards, steps and uneven ground. The Buzzards Nest are not responsible for any accidents that may happen on site. It is the responsibility of the guest to ensure appropriate use of all equipment. It a guest notices that any equipment or other element of the glamping site looks faulty or unsafe, they must inform The Buzzards Nest Team as soon as possible. It is advisable for all guests to take out travel insurance to cover accidents and any reduction of stay.

  • Any complaints should be raised during your stay to allow The Buzzards Nest Team to solve the issue as quickly as possible.

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Photos posted on The Buzzards Nest social media pages or the The Buzzards Nest google page may not be used without permission or payment.

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Social Media

The Buzzards Nest maintains publicly facing pages on social media sites, social networking sites, internet postings and blogs (“Social Media Sites”). By posting any content related directly or indirectly to The Buzzards Nest on any Social Media Sites on the internet, you accept, without limitation or qualification, these terms.

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By providing any content to any Social Media Sites you agree that the content will be considered non-confidential and we have the irrevocable, worldwide, transferrable, royalty-free, right to reproduce, distribute, publish, and display such content and the right to create derivative works from your content, edit or modify such content, transfer the medium of such content, and use such content.

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By uploading the content onto the Social Media Sites you agree that the material will not be defamatory of any person, infringe any copyright, database right or trade mark of any other or promote any illegal activity.

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Photos posted on The Buzzards Nest social media pages or the The Buzzards Nest google page may be used without permission or payment.

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If you have any comments or concerns in relation to your use or The Buzzards Nest use of Social Media Sites, please contact us.

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Contacting us

Please contact us at  hello@thebuzzardsnest.uk if you have any questions, comments or requests regarding our Terms & Conditions.

You can also write to us at our registered office address:

 

The Buzzards Nest

Maes Mynan Woods

Afonwen,

CH7 5UB

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